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Wealth Management Banking Support Representative (17062577)

Bank of America - Office
Job Description

Summary of Position:

  • Processes routine/standard transactions according to established procedures and prescribed processes in support of GWIM Operations.
  • Daily responsibilities will cover one or more operations functional areas such as: analyses, report generation, opening new accounts, trade processing, payment processing, data entry, etc.
  • Provides quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers and clients.
  • May provide advice and assist with training for less experienced team members.
  • Individuals at this level are expected to use some independence of thought but to refer more complex problems to Operations Team Manager and/or Supervisor.
  • Generally 1 year or more experience is preferred.

Required Skills:

  • 1 or more years of experience in a banking center background or related experience preferred.
  • Must be meeting or exceeding all goals and metrics.
  • Candidate cannot be on any form of disciplinary action.
  • Proven history of effective ownership and accuracy.
  • Possess strong verbal and communication skills.
  • Possess strong research and problem solving skills.
  • Associate must exemplify our Core Values.
  • Possess the ability to work independently while effectively managing and finding resolution to complex situations.
  • Demonstrate a proven ability to navigate secondary systems including but not limited to: INTERACT, BOSS/FAST, LEAN, TSS, ASIS.
  • Exhibit professionalism in all situations.

Desired Skills:

  • Bachelor’s Degree